HomeHealth ServicesUrgent & Emergency Care

Health Services

Local Clinic Information

Does RAF Croughton have an Emergency Room? We do not have an ER. We are supported by host nation civilian facilities, as well as civilian ambulance services. The closest facilities are the Horton Hospital, located in Banbury, and the John Radcliffe located in Oxford.

If I call 911 or 999, will I get seen in the ER faster? All patients that go to the emergency room are seen according to the severity of the illness or injury. It does not matter if they arrived by ambulance, or by their own personal vehicle.

Is it OK to call 911 or 999 to ask medical questions? 911/999 is not an advice line. Non-emergent calls can tie up emergency phone lines, which could delay answering true emergency calls.

What to do if you have an emergency and you are seen in an off-base ER? For active duty personnel, you must contact the Medical Clinic at 01280 708737 on the first duty day after being seen. For family members, contact the Medical Clinic if you receive an invoice for services/prescriptions at 01280 708721, or if you require a follow-up appointment please call 01280 708737.

What to do if you have an emergency and you are admitted in an off-base hospital? For all active duty personnel and family members, you must contact the Medical Clinic immediately. Otherwise, patients could be responsible for payment of medical invoices.


  • During clinic hours: 01280 708737
  • After hours: 07718 512741

Horton General Hospital

Oxford Road, Banbury, Oxfordshire OX16 9AL
Main switchboard: 01295 275500
Patient Advice and Liaison Service: 01295 229259

John Radcliffe Hospital

Headley Way, Headington, Oxford OX3 9DU
Main switchboard: 01865 741166

Urgent & Emergency Care

Call 911 or go to the nearest emergency room. Some military treatment facility locations offer emergency room services and others do not, so be sure to be familiar with the clinics and services offered at your location.

Medical emergencies are the sudden and unexpected onset of a medical condition that:

  • Is threatening to life, limb, or eyesight;
  • Requires immediate medical treatment; or
  • Manifests painful symptoms that requires immediate response to alleviate suffering.

Call your primary care manager within 24 hours or the next business day after getting emergency care to get authorization and coordinate ongoing care.

National Suicide Prevention Lifeline1-800-273-TALK (8255), option 1

Veterans Crisis Line1-866-966-1020

TRICARE Urgent Care

TRICARE Emergency Care

Don't forget to keep your family's information up-to-date in DEERS.